Release of your information to third parties
1. We may disclose some or all the information that we collect to third parties as a requirement of grant awards which make our services possible.
2. We may also disclose any nonpublic personal information about you or former customers to anyone as permitted by law (e.g., if we are compelled by legal process).
3. Within the organization, we restrict access to nonpublic personal information about you to those employees who need to know that information to provide services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulation to guard your nonpublic personal information.
We are committed to providing you with a high-quality professional service. However, if you are not satisfied with the services provided or you want to make a complaint, we ask that you follow these guidelines:
Step One: Try to resolve the issue with the staff member involved, giving him or her specific information about your complaint.
Step Two: If Step One is not possible or the issue is not resolved to your satisfaction, email, write or call the Housing Director at 919-239-8157 or at email@example.com.
Step Three: If your issue is still unresolved, you may appeal in writing directly to the Chief Executive Officer of Telamon
Corporation. The Chief Executive Officer will provide a concluding decision to you within 15 days.
Step Four: If your issue is still unresolved, you may appeal in writing directly to the Telamon Governing Board Operations
Committee. The Committee Chair will provide a concluding decision to you within 15 days.
For further assistance, contact Telamon Corporation at 1-919-899-9911 or firstname.lastname@example.org.